Electrical & CCTV installation
Licensed technicians for installation and repair.
Technician Management
Technician Management Software for Service Companies
Manage field technicians from assignment to completion — job assignment, work orders, GPS attendance, and photo-based proof of work in one platform.
TeamShastra is field service management software for owners, managers, and technicians.
Challenges technician management teams face in India
Manage field technicians from assignment to completion — job assignment, work orders, GPS attendance, and photo-based proof of work in one platform.
Indian businesses across metros and tier-2 cities face common operational challenges that paper-based and phone-driven coordination cannot solve at scale. No shared view of technician job status for the person assigning work Paperwork and photo evidence lost after visits
Customer complaints about delayed or missed visits Technician workload not visible across a growing team Training and certification not linked to who gets assigned a job TeamShastra addresses these challenges with jobs, punch-time attendance, GST invoices, field expenses, digital work orders, and mobile reports — built for Indian field operations from day one.
Whether you operate in Mumbai, Delhi, Bengaluru, Pune, or emerging industrial cities like Indore, Coimbatore, and Surat, TeamShastra provides a consistent platform that scales from a single branch to multi-city operations.
Local challenges across India
- No shared view of technician job status for the person assigning work
- Paperwork and photo evidence lost after visits
- Customer complaints about delayed or missed visits
- Technician workload not visible across a growing team
- Training and certification not linked to who gets assigned a job
Industries we serve across India
TeamShastra supports diverse industries across India with attendance, dispatch, work orders, and service documentation.
Appliance service
Authorized and third-party appliance repair networks.
HVAC & plumbing
Technician teams for installation and repair visits.
Solar installation & O&M
Installation and operations-and-maintenance technician teams.
Local use cases
Realistic scenarios showing how businesses use TeamShastra to solve field workforce and service operations challenges.
Appliance service network
Appliance service
Problem: 100+ daily calls coordinated by phone.
Solution: Convert each call into a work order and assign it to an available technician, with skill and territory visible to the dispatcher.
Benefits: Faster assignment · Technician workload visibility · First-visit resolution tracking
How businesses improve operations with TeamShastra
The following is an illustrative example showing typical outcomes — not an actual customer case study.
TechServe India (illustrative example)
India
Before TeamShastra
- Phone-based dispatch
- No shared technician workload view
- Lost service records
After TeamShastra
- Assignment moved from phone calls to shared work orders
- Better visibility into technician workload
- Digital service history per customer
Note: TechServe India (illustrative example) is a fictional illustrative example. Results shown are representative of outcomes businesses may achieve and are not guarantees.
Feature highlights
How TeamShastra helps businesses manage jobs, attendance, GST invoices, expenses, and field operations.
Work orders
Create, assign, track, and close digital jobs with status, comments, today's board, and completion report PDFs.
Attendance & punch-time GPS
Optional location at check-in and check-out for field staff. Offline punches sync later. No continuous background tracking.
Leave management
Managers mark leave and see who is on duty so dispatch is based on real availability.
GST invoices & quotations
Item catalog, quotations, GST tax invoices, payments, and pending collections for Indian field businesses.
WhatsApp PDF sharing
Share quotation, invoice, and job completion PDFs on WhatsApp.
CA-ready GST exports
Export GST workbooks for your CA. TeamShastra does not file returns on the GST portal.
Purchases & suppliers
Record purchase bills and track what you still owe, next to sales.
Field expenses, float & bank
Log expenses by person and category, track cash given to staff, and see bank balances.
Payroll
Per-employee pay profiles, paid holidays, salary advances, and monthly payroll runs from draft to paid.
Customers, AMC & due visits
Customer directory with job history, AMC contracts, and customers due for a visit.
Customer portal
Optionally share selected jobs so clients see only the work you choose.
Customer support
In-app support chat for your team, plus a website visitor chat for prospects.
Reports
Job summary, technician performance, and revenue views for owners and managers.
Indian languages
English, Hindi, Gujarati, Marathi, and Bengali.
Notifications
Alerts when jobs are assigned, updated, or commented — tap to open the relevant screen.
Role-based access
Owners, managers, and technicians see the modules that match their role.
Multi-company workspaces
Switch workspace if you belong to more than one company.
Android & web
Same company workspace on Android (Google Play) and web at app.teamshastra.com.
Benefits for your team
- Issue GST invoices, quotations, and WhatsApp PDFs from the same workspace as jobs
- Track field expenses, cash float, bank balances, and purchase bills without a second app
- Reduce paperwork and manual coordination across field teams
- Keep AMC contracts and due visits against each customer instead of a spreadsheet
- Capture before/after photos as proof of completed work
- Track attendance with optional GPS check-in — no all-day background tracking
- Run payroll from the same attendance data already tracked for the team
- Monitor operations from the web dashboard and Android app
FAQs about Technician Management
Answers to common questions about TeamShastra for your team and industry.
Can I see which technicians have skills for a job before assigning it?
Yes. Skill tags help the person assigning jobs pick a suitable technician; assignment itself is a manual decision, not an automated dispatch.
Does TeamShastra show technician job status?
Yes. Job status visibility and punch-time GPS check-ins for supervisors — not continuous background tracking.
Can customers confirm completed work?
Yes. Technicians capture before/after photos as proof of completed work.
Is TeamShastra available across India?
Yes. TeamShastra supports businesses in metro cities, tier-2 industrial towns, and regional hubs with multi-branch management and offline-capable mobile apps.
How long does implementation take?
Most businesses begin with a pilot team in 1–2 weeks and expand to additional branches or cities over 4–8 weeks depending on team size.
Does TeamShastra work on Android?
Yes. TeamShastra offers Android and web access with PWA support for field staff.
Can I start with a free trial?
Yes. The Starter plan is free, and the Growth plan includes 1-month free trial on the Growth plan, no charge until the trial ends. Sign up at app.teamshastra.com to create a company workspace.
Related resources
Explore more TeamShastra solutions, city pages, and product information.